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  •   almost 9 years ago

Issues with Webhooks. Not Accepting Updates.

Hey guys I have been receiving several of these messages from facebook lately. It leaves my chatbot unresponse. I remove the webhook and then add a new one back. It works for a few minutes and then it stops replying again. I cannot work out why this is happening. Any thoughts?

"Your Webhooks subscription for callback URL ############# has not been accepting updates for at least 1 hour. Please verify that your callback server is functioning. Visit our reference documentation to learn how to update your callback URL. "

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  •   •   almost 9 years ago

    Hi Tim -- were you able to resolve this issue?

    The typical FB integration issue I've heard is with people not re-subscribing after updates:
    http://docs.aws.amazon.com/lex/latest/dg/fb-bot-association.html#fb-bot-assoc-create-assoc

    This issue seems different. As an example, during the time that Facebook says the callback is not accepting updates, what happens when you use curl to post an update to it?

    It would be good to find out what's going on here, so let us know.

    Thanks!

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